Questions

No. Cardian gives you an independent opinion on pricing, fees and process, and helps you deal with the business in writing. If your situation needs legal help, we'll refer you to our partner paralegal.

You can, and it might help you understand the words. It won't know what Ontario shops actually charge, it can't promise a person checked your bill, and it won't take up the fight for you. We do all three.

Never. We don't take referral fees, commissions or advertising from shops, dealers, lenders or insurers. Drivers are the only people who pay us.

The $79 pays for the expert report, so it isn't refunded, even when your bill turns out to be fair (that's worth knowing too). If you hire us to handle it, the $79 comes off the case fee.

No. You pay per review or per case, only when you need us.

Most reviews come back the same day or the next business day. When we handle a case, we keep you posted at every step.

Then you get the case fee back. If we handle your case and don't save you more than our fee, we refund it in full. The $79 review is for the expert review itself, and it's credited toward your case if you hire us.

Then you'll know you're paying a fair price, which is worth something too. You'll get a "mind at peace" verdict with the reasons. And because fair isn't final, we can still ask the business for a courtesy discount on a quote you haven't paid yet, at no extra charge. We can't promise they'll say yes, but we'll ask.

Your documents are stored encrypted and only the reviewer on your case can see them. You can ask us to delete them at any time.

We're starting in Ontario, where we know the rules best.